Corporate Compliance

The Arc of Ulster-Greene is committed to comply with the rules and regulations of federal, state and local government, and to provide a work environment where high standards of ethical and legal behavior are recognized and practiced.  As Medicaid providers, we are subject to the federal and state laws that govern this program. Our Corporate Compliance Program was created to assist the organization in complying with government compliance standards, and detecting fraud, waste and abuse so that appropriate measures may be taken.  It includes several elements, including information about the False Claims Act, the importance and expectation of reporting compliance concerns.  Our Code of Conduct provides guidance regarding ethical and compliance expectations for employee conduct.   Please see the attached documents related to False Claims ActCode of Conduct, and Reporting Concerns for more information about our Compliance Program.  

 

If you have any other questions about this material, or wish to report a compliance concern, please contact our Corporate Compliance Department at (845) 331-4300. You can also report concerns to The Arc of Ulster-Greene’s anonymous compliance hotline: (845) 331-4300 extension 336.

 

HIPAA Compliance

The Arc of Ulster-Greene is required to comply with confidentiality regulations, including Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security regulations. This is ensured through a system of checks and balances relating to documentation, security of records (physical and electronic), and information sharing practices. Please see the attached Notice of Privacy Practices for more information.  

 

Incident Management

Any and all events classified as an allegation of abuse/neglect, significant incident, notable occurrence and/or exploitation shall be reported and investigated in accordance with New York State Law, and guidance issued by the Justice Center. The Arc of Ulster-Greene is committed to reviewing, correcting and/or monitoring certain events or situations in order to enhance the quality of care provided to the people we support to protect them (to the extent possible) from harm and to ensure that such persons are free from abuse, neglect and exploitation.

 

The Part 624 regulations govern incident management and can be accessed via OPWDD’s website. Upon request, the agency will provide paper copies of such information.  Please use the following links for additional information:

 

www.OPWDD.ny.gov
www.justicecenter.ny.gov

 

Privacy

The Arc of Ulster-Greene respects your online privacy. We:

 

  • Do not collect personally identifiable information, except where you explicitly provide your information.
  • Only use information for its intended purpose.
  • Will not sell or share personally identifiable information with other entities, except when required by law.
  • Do not keep credit card information.  Donations or payments made by credit card are handled by a third party, such as PayPal.

If you feel that we are not abiding by this privacy policy, contact us at (800) 324-8272. 

 

The Arc of Ulster-Greene Notice of Rights

The Arc of Ulster-Greene complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. The Arc of Ulster-Greene does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex in its health programs and activities.

 

Nondiscrimination and Accessibility Requirements and Nondiscrimination